Some accounts can be added with a few simple steps, others may need a little more attention!
Follow the guides below to make sure your emails are set up smoothly, and don't hesitate to call us should your emails become a little troublesome.
After typing this and hitting the space key, the PIN of your Black Berry smartphone is displayed.
If this test fails, you might also have issues using Black Berry® Messenger (BBM™) or the Black Berry® Browser in addition to sending and receiving email.
This test will confirm if you have bi-directional data communication on your smartphone, which is required to send and receive email.
Tip: If you don’t know your smartphone’s PIN, scroll to the body of the PIN message you are about to send and type “mypin” (no spaces).
To make sure that you are in a place with a strong enough signal for Black Berry communication, click the .
In the "Signal" field, verify that the value is above -100 Bm. If the signal is weaker than -100 Bm (the figure you see is smaller, e.g., -110 Bm), the signal strength in your area is too weak for normal functions.
The first thing you should check is whether or not you have a connection to the mobile network as well as the ability to send and receive data.
By allowing the client to leave mail on your email server after it is downloaded to your desktop, RIM can still go get it and push it to your BB.
cannot send or receive email, follow the steps below in the order given to determine the problem.
At this point, I would suggest contacting your service provider for further investigation with this issue.
Adding email accounts to your new smartphone can change from being a dream to a nightmare very quickly.